XMATヘルプページ|LDX lab

Change Account Information

作成者: Admin|Jul 13, 2026 8:00:51 AM

Change and deletion of account information

On this screen, you can check and change the account information yourself. Click [Save], then the changed information will be applied immediately. For example, if you change [Language] from [ja] (Japanese) to [en] (English) and then [Save], the screen user interface (UI) will be switched to English.

  • Account Name

  • E-mail Address

  • Language: "en" or "ja" (the language of the system's UI)

  • Enable 2FA: Enable the toggle to use two factor authentication (2FA) by the authentication application at login. Disable the toggle to not use 2FA.

How to enable 2 factor authentication (2FA)

To enable 2FA, follow the steps below:

1. First of all, install the authentication application on your smartphone. Please use one of the following:

    • Microsoft Authenticator

    • Google Authenticator(Android OS / iOS)

2. Switch the [Enable 2FA] toggle to ON and click [Save] on this screen, then the QR code will be displayed on the pop-up screen.

3. Scan the QR code with the authentication application installed in step 1, then add the XMAT-specific account to the application. When the account is added, click [OK] and close the pop-up screen.

4. Make sure the [Enable 2FA] toggle is ON on the parent screen.

5. The screen of 2FA will be displayed when you log in with your e-mail address and password from the next login. Enter the one time password (6 digits) issued by the authentication application and click [Authentication]. If the authentication is successful, the Service Menu screen will be displayed.